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Real Madrid Tickets

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to all fixtures in the Santiago Bernabeu Stadium.
Real Madrid Tickets for Spanish League, Champions League and Spanish Cup matches
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FAQs
 
How do I engage the services?

First choose a match, select the ticket category and fill in the order form. Finally the payment is made effective through our server which guarantees the transaction security.

How do I pay the services?

By Visa or MasterCard credit/debit cards. The payment is made online by means of a safe connection.

Will my credit card data be protected?

Your credit card information will be submitted encrypted through a secure connection to your bank server. Under no circumstances whatsoever will we treat these data directly: we use the current most efficient security systems, that is the SSL technologies (Secure Socket Layer).

Will you send the tickets to my country?

The tickets are issued by the sports clubs a few days before the matches, so it is not possible to send them abroad. They will be sent to your address in the country where the event takes place during your stay.

Where do the tickets correspond to?

Regarding the Camp Nou tickets and in deference to our customers, we always offer the best tickets available in the chosen areas.
For further information, see the map

For other events, see information on the specific event.

How do I know my purchase order has been successfully received?

Once the transaction has been successfully completed, you will be sent a confirmation e-mail with all the details related to your purchase.

Do you apply any discounts?
We can apply discounts for Ticket Brokers, Travel Agencies, Hotels, usual customers and groups. If this is your case, please contact us.
Will you inform me if the tickets date changes?
Yes, in case of a date change, you will be sent an e-mail confirming the new date and time, about a week before it takes place. But, it is the clients responsability to check the date and kick off time on our website or local press.
Do the prices include the V.A.T. and/or postage and packing?

Yes, the 16% V.A.T. is included in the price as well as the postage and delivery.

Any more questions?

Drop us a line at info@madrid-football-tickets.com and we will help you.

What does 'to buy in the "Booking" mode' mean?

If you wisk to book tickets that are not available, as soon as we receive your booking order we do our best to get them. Once we obtain the tickets, we send you a booking confirmation e-mail. If we do not manage to get the tickets, you are refunded 100% of the amount paid and our company is exempt from any liability regarding any inconvenience caused to the customer.

Are your website tickets more expensive than other tickets?

Our customer-oriented policy is to sell a service called Ticket Package. We do not sell the ticket only. The Ticket Package, depending on the city or the event, may include: the event tickets, a souvenir, a city guide book or map, and home delivery service.… In many occasions, in order to guarantee the Ticket Package availability for our customers, we have to buy the Ticket Package at a higher price than their face value. Hence, our tickets can be more expensive than the tickets real price (face value). Or else, depending on supply-demand, we establish our Ticket Packages prices.

Any customer telephone service?

We offer both a customer telephone service as well as a customer e-mail. For last-minute emergencies, we provide an exclusive telephone number which will be connected up to 48 hours before the match.(+34 690 278 507)

Can I use the customer telephone service in order to cancel my tickets?
No, in this matter we would refer you to the provisions in the section relating to cancellations and the right of withdrawal contained in the "Terms and conditions".
Requests for refunds will be only accepted if it is our company who can not fulfil a purchase or reservation and, before cancelling your reservation or purchase, due to not having the requested category, we will give you a lower category and refund the difference.

Before you buy your tickets, we advise you of the possibility that the date and time of the matches may change. These changes are not dependent on us, and therefore we are not responsible for them.
No cancellations, exchanges or refunds will be allowed if the match is moved from a Sunday to a Saturday or any other day. Neither if it were to be moved from a Wednesday to any other day during the week.



Any more questions?
Drop us a line at info@madrid-football-tickets.com and we will help you.
 


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WHY BUY FROM US ?

  • We offer you the best quality / services / market price relationship.
  • First division clubs, prestigious web sites and a global network of partners and affiliates have already implemented our system. (Further information).
  • Since we are the official agency of some first division clubs, we can guarantee the best quality in our products.
  • Customer service in 5 languages.
  • We do not get any commission from credit card payments.
  • We are an agency capable of achieving more than 2500 customers in a match, which is a true record and a challenge in organization and control.
  • 19 years of experience behind us.
  • You can choose between 4 secure options to have your tickets sent to you.
  • Are flexible system permits you to buy your tickets easily,from your house or your hotel and we will get the tickets to you at the address indicated.
  • We also have a 24hr. emergency telephone number for our clients for any problem that might arise and that all our services that we offer are running smoothly during the week and specially the 72 hrs. Before each game.
*Why buy from us ? .+ information about our agency
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THE TICKET PACKAGE INCLUDES
# # 1 Ticket for the match and the selected category.

# # 1 City Guide or Map

# # Package delivery in Spain


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